GoodExts

Support

Contact the GoodExts team

Questions about one of our extensions, a bug to report, or an idea for a new one? Pick the channel that suits you — every message is read by the people who build them.

Talk to the team

Direct support chat

For a specific problem with our extensions: a bug, an error, or anything that needs one-on-one help.

Open support chat

WhatsApp Group

Community & updates

Join other users for quick questions, setup tips, feedback and release news.

Join WhatsApp Group

Telegram Group

Community & updates

Prefer Telegram? Join the group for questions, feedback, ideas and release news.

Join Telegram Group

Get a faster fix

Help us diagnose the problem

Including these details in your first message usually saves a round of questions.

Please remove or blur any private information before sharing screenshots.
  1. 1
    Which extensionX Video Downloader, X Article to PDF, X Blocker — or another one of ours.
  2. 2
    Extension versionOpen chrome://extensions and copy the version shown under the extension.
  3. 3
    Chrome version and OSFor example: Chrome 153 on Windows 11 or macOS 16.
  4. 4
    The page or post linkThe URL where the problem happened.
  5. 5
    What happenedThe error message, or what you expected versus what you got.

FAQ

Before you reach out

Which channel should I use?

Use the support chat for a specific problem you want help with one-on-one. Join the WhatsApp or Telegram group for general questions, tips and release news.

Can I request a feature or a new extension?

Yes. Tell us what you want to do and why. User ideas directly shape what we build next.

Do I need to share personal information?

No. We only need the details listed above. Please crop or blur anything private before sending screenshots.

Where are the privacy policies?

Each extension has its own privacy policy on its product site. This site’s policy is on the Privacy Policy page.